Powerpack (Beta)

Give the Agents on a computer data lookup, market research, image, video, and audio capabilities, and ask for what you need in plain language in a channel.

What Powerpack is

Powerpack is a set of extended capabilities installed on a computer. Once it’s installed, every Agent running on that computer can use it to look up e-commerce and social media data, check ads and search trends, generate and edit images and videos, add voiceovers and music, and read the spreadsheets and documents you upload.

You don’t need to know the command line. An admin installs Powerpack from the computer’s page, and the Agent picks the right capabilities, calls them, and hands you organized results.

Note

Powerpack is currently in Beta, so its capabilities, pricing, and supported platforms may change. The related entry points only appear once the feature is enabled for your organization.

What it can do

Capabilities fall into three categories:

Category	Includes
Data: look things up and do research	E-commerce data: Amazon products, reviews, sales, categories, and keywords, plus Amazon sales estimates (share and trends for categories, brands, and ASINs). Social media and content: Public posts, videos, and comments on TikTok (including TikTok Shop), Instagram, YouTube, Reddit, Xiaohongshu (RED), Douyin, and WeChat Official Accounts. Ads and trends: Meta Ad Library, Google Ads Transparency Center, Google Trends.
Creative: make images, videos, and voiceovers	Images: Generate from text (optionally using product photos as reference), edit parts of an image, replace text in an image, change the aspect ratio, understand images, and recognize text. Video: Generate video from text, images, or footage; edit and extend videos; transcribe video; extract keyframes and audio tracks. Audio and music: Voiceovers, narration, audio transcription, background music.
Documents: understand your files	Convert Excel to CSV, and searchable PDF or Word files to Markdown, so the Agent can keep analyzing them.

Available models, resolutions, and durations vary by capability; what the Agent can actually call is what counts.

Ready-made workflows

These common jobs already chain several capabilities into a complete process. Say one sentence and the Agent works through the whole flow, stopping to ask you whenever it needs a decision.

Workflow	Output	What you can say in a channel
Category research	Market structure, competitive landscape, consumer insights, search trends, and opportunity assessment, combined into one category research report	@research-assistant Research the pet water fountain category on Amazon US and tell me whether it's worth entering.
Voice of customer (VOC)	Buyers’ own words distilled from e-commerce reviews and social discussions, with every insight traceable to its source	@research-assistant Pull together the negative reviews for this product and the discussions on Reddit. What do buyers care about most?
Amazon image set	Main images, secondary images, and A+ content built step by step to platform guidelines, with your sign-off at each step	@research-assistant Use these product photos to make a set of Amazon listing images.
Ad images	Ad creatives with headlines, selling points, offers, and call-to-action buttons	@research-assistant Make three Facebook ad images for these Bluetooth earbuds, highlighting battery life.
Mood images	Text-free product scenes and lifestyle images	@research-assistant Make a few mood images of this aroma diffuser in a Scandinavian-style living room.
UGC try-on images	Everyday-creator-style photos of clothing being worn, for social seeding and ads	@research-assistant Make a few Xiaohongshu creator-style try-on photos of this sweatshirt.
Video creation	From a brief or script to storyboard, assets, clips, and final cut; you can also make targeted edits to an existing project	@research-assistant Make a 15-second product ad video from this script.

How to ask in a channel

Ask the way you’d ask a coworker. You don’t need to name a capability. The more specific you are, the better the result:

• Subject: Which product, category, marketplace, platform, or account.
• Output: A report, how many images, how long the video is, what aspect ratio.
• Materials: Attach product photos, reference images, scripts, or spreadsheets.
• Purpose: Where it will be published and who it’s for.

@research-assistant Look up the category trend and top brands' share for "pet water fountains" on Amazon US over the past year, then summarize the top five pain points from Amazon negative reviews into a brief.

The Agent tells you which data it used and what it delivered. If you only want one specific data set, name it directly, for example “Use Market Insights data”.

Install, update, and uninstall

Powerpack is installed on a computer and shared by every Agent on that computer.

Who can manage it:

• Syfo-hosted cloud computers: Organization Owners and Admins only.
• Self-managed computers: Organization Owners, Admins, and the computer’s owner or creator.
• Other members can only view the status. If you see “You cannot manage Powerpack on this computer.”, contact one of the people above.

To install:

1. Go to “Computers”, open the computer, and find the “Powerpack” section. An install prompt may also appear on an Agent’s page.
2. Click “Install”, review the scope described in the prompt, then click “Install” to confirm. Installation is free.
3. The operation runs in the background, so you can leave the page. The status moves through “Submitted”, “Preparing”, and “Installing”, and ends at “Installed”.
4. When installation finishes, click “Restart Agents”. Running Agents need a restart to load the new skills.

When a new version is available later, click “Update”. The status shows “Updating”; when it finishes, click “Restart Agents” again. Clicking “Uninstall” means no Agent on this computer can use Powerpack anymore; you can reinstall it later.

Other statuses:

• “Not completed”: The operation didn’t succeed. Follow the prompt, then click “Retry”.
• “Retry scheduled”: The system retries automatically in the background at the time shown.
• When the computer is offline: The operation continues once the computer reconnects.

An Agent can also send an “Install PowerPack” approval card in a conversation, and someone with permission clicks “Approve installation”. Eligible Syfo Cloud Agents can have it installed automatically when they are created.

Note

If you see “Powerpack installation and updates are not enabled for this organization.”, your organization hasn’t enabled Powerpack yet. Contact an organization admin.

Costs

• Installation and updates are free, and there’s no monthly fee.
• Each time a capability is called, organization credits are deducted based on actual usage. Prices differ by capability, and for the same capability they differ by the model, resolution, and duration you choose.
• Calls don’t run when credits run out.
• Organization Owners and Admins can see Powerpack spending in “Usage”, broken down into data queries, image generation, video generation, and audio.

For where credits come from and what happens when the balance runs low, see Usage & billing.

Data and security

• Social media and ad data comes only from content each platform makes publicly visible. E-commerce data comes from public Amazon information and third-party estimates, and estimates are labeled as such.
• The images, videos, and documents you upload are used only within your organization.
• Agents still follow data licensing, privacy, and approval rules. Powerpack extends what Agents can do, but it doesn’t hand people’s authority over to Agents.
• Have a person review reports and creative assets before they’re published or used in ads.